I have never been so angry as I was today. Leastways never so angry without hitting someone or something or angry tears.

I was in charge of one of the sites, all well and good, done it hundreds of times before. A group came up from down the hill to do lift rescue training, I was on the afternoon group. So they turned my one and only lift off. No worries. Barriered off, no confusion with the public. Its all good. Or so I thought.
I was summoned by one of the Seasonals as there was a disabled elderly group needing to use the lift to go down to the loo. And I mean Elderly, all at least in their 90's as the Care LEader told me. All differing forms of mobilty.
Needing to go downstairs. Holding themselves to prevent "accidents". So I radioed over to my manager who was leading the training, explained about my group and asked to put the lift on for me for a moment.
Request Denied.
So I had to lead this group of people who could hardly walk 300 meters out of the building around and down to the staff entrance. It took me 15 minutes. I was cringing with embarrassment for them and that I had to do this as my manager was being a cunt.
I let them in, showed the faster moving group to the loo and then waited for the zimmerframe two to catch up.
One went into the disabled loo but the other simply couldnt wait. So I checked the ladies was empty, showed her in with her carer and promised to guard the main door so she could wee in privacy (being unable to shut the cubicle door.)
So two ladies with kids showed up, I explained, they were good as gold about it.
Another lady storms up with her son.
"I NEED to use the loo. My son needs a poo."
I explained, never thinking that this would be a problem, I mean people deep down are decent, understanding. Right? Wrong.
I told her that there was the gents next door. Big mistake.
"I AM not letting my fiver year old son use a gents toilet unaccompanied! What kind of mother do you think I am?!"
Erm... I've guessed.....
So I explained again about the elderly lady, asked how she'd feel if it was her parent.
"There is such a thing as equality for all!" Boomed BitchMother. Shoulderbarged past me and forced herself into the loo.
I was outraged. I could hardly speak, I wanted to go in there and scream at her, but I was so concious of that old lady, pants around her ankles and her obvious embarrassment, that I didn't want to add to her discomfort by going in there and shouting and screaming like I wanted too.
Some how I held it all in, I opened the main door to let the other waiting ladies in, Thanked them loudly for their consideration and common decency and then took my OAP's back to their group leader. I genuinely don't know how I did that, when inside I was shaking with rage, rage that people could be so unfeeling that they didnt care that I had to shuffle them a long way when all it takes is to press a button to work a lift. That people didnt care about the rights and dignity of the older generation. And yes I was thinking about my Nan, and how I'd hate that to happen to her.
Everyone said when I told them that I should have said X or Z, called a manager, but I knew that I couldnt have said anything without completely losing my temper or ending up getting into trouble for abusing a member of the public and to call my male manager to the situation would have made it 10 times worse.
AAARRRGGHHH. In the words of The Who "Hope I die before I get old."